Contact

Product

Purchase

Delivery

International

Disclaimer

 

Contact

1. Wholesalers:

A) Unique Health Products- Distributors. AVAILABLE FROM OCTOBER 2017.

Online at- shop.uhp.com.au

B) Direct with Lea-anne at Vanilla Mozi.

email: sales@vanillamozi.com to receive wholesale details.

2. Customers:

Vanilla Mozi has a very supportive and interactive social media platform.

Follow Vanilla Mozi on Facebook and Instagram to keep informed with stock, new products, reviews, feedback and general tips. We love our customers! Feel free to get in contact. Susan loves a chat!

3. CEO:

Lea-anne Crawford

email: lea-anne@vanillamozi.com

phone: 0432 925 307

 

Our BeautifulProducts.

Vanilla Mozi is an Australian Made and Owned Company. And a Licensee with Choose Cruelty Free.

*  What is so good about Vanilla Mozi Skin Cream?

Our lovely Vanilla Mozi Skin Cream smells like Vanilla and Spearmint. This is the first awesome fact. The second one is that it works!

* When do I apply Vanilla Mozi Skin Cream?

If you are a “Mozi magnet”I would recommend using Vanilla Mozi as your daily moisturiser. Otherwise you can apply the cream to your family as you venture outdoors. If you are travelling to areas where there is Dengue Fever, Ross River Fever etc, be sure to apply the cream every couple of hours. Use the cream like a moisturiser before bed to stay protected overnight. Especially on the kids after a bath. Be sure to cover all exposed skin.

* What will Vanilla Mozi Skin Cream protect my family from?

Mosquito and Sandfly bites- often known as Midgees in QLD. These little bugs can get through screens. Their bites usually erupt a couple of days after getting bitten. If you didn’t have your Vanilla Mozi with you, make sure to apply the cream as soon as you can. It will reduce the bites and reactions A LOT!

* How do l apply Vanilla Mozi Skin Cream?

Apply Vanilla Mozi Skin Cream like a moisturiser and cover all exposed skin. If you are also using sunscreen, after Vanilla Mozi after the sunscreen.

* How long does Vanilla Mozi Skin Cream protect me?

You will get at least 2 hours( minimum) of general use from Vanilla Mozi Skin Cream. If you are sweating or doing water activities then you may need to apply more regularly.

* Does Vanilla Mozi Skin Cream contain Palm Oil?

No.

* What are the ingredients?

Purified Water, Coconut Oil, Shea Butter, Glycerin, Olive Oil,  Beeswax, Avocado Oil, Castor Oil, Cetyl Stearyl Alcohol, Vanilla Oleoresin, Glyceryl Mono Stearate, Vanillin, Optiphen, Vanilla Frag. Oil, Pure Spearmint Essential Oil, Natural Vitamin E, Xanthan Gum, Emulgin SG, Stearic Acid, Citric Acid.

* Can I use Vanilla Mozi Skin Cream on my baby?

The great thing about Vanilla Mozi Skin Cream is that it was created for children and babies. It is so gentle that it can be used on your baby’s face. If you have any doubt about your child’s skin sensitivity, please conduct a test patch.

* Can I use Vanilla Mozi Skin Cream if l am pregnant?

Yes.  Vanilla Mozi is safe for use when pregnant.

* Can I use Vanilla Mozi Skin Cream on Eczema?

Yes. Many of our customers with eczema use Vanilla Mozi Skin Cream to assist their eczema while at the same time being protected naturally outdoors.

* Is there any DEET or other pesticides in Vanilla Mozi Skin Cream?

There is NO DEET in Vanilla Mozi Skin Cream. It is the most natural and gentle choice for outdoor protection.

* How do l store Vanilla Mozi Skin Cream ?

Please store Vanilla Mozi Skin Cream in a dry, cool environment below 30 degrees c. In very hot areas it is soothing to keep Vanilla Mozi in the fridge.

* Is Vanilla Mozi Skin Cream a natural product? 

Yes. Vanilla Mozi Skin Cream is deemed natural. The raw natural ingredients make up 97.5% of the product.  The remaining ingredients are essential in prolonging the shelf life, preventing bacteria, slime and mould from growing on the product.

Candles and Melts

*   What do the Vanilla Mozi Candles and Melts do?

Vanilla Mozi Candles and Melts repel mosquitos and other insects.  It is very easy to get confused, as the Vanilla Mozi candle smells SO good.  We are not yet accustomed to mosquito repellents actually smelling good and being effective at the same time. The candle works best in conjunction with the Vanilla Mozi skin cream.

*  What are the burning instructions?

Please always follow burning instructions to get the most out of your Vanilla Mozi Candle. The first time you burn your candle is called a Priming Burn. You will need to burn it for at least 1 to 2 hours or until all of the wax in the top of the jar is melted. After the priming burn you can burn your candle as little as you like. However this first prime burn will stop the candle from tunnelling down and you will get many more hours from it. Please also rotate your candle every so often to help distribute the wax evenly. It is not uncommon for there to be excess wax after your candle has finished this does effect the candle and is normal.

* What are the safety instructions?

Safety Instructions. Please burn away from flammable materials, drafts and heaters/fans .  Keep out of reach of children and pets. Never leave a burning candle unattended. Please keep candle free of dust and debris.  DO not replace glass lid onto candle directly after being used, as this can cause breakage. Failure to follow these instructions can result in fire hazard.

*What is the ‘yellowing’ that l am seeing with my Candles/Melts?

The ‘yellowing’ occurs when the Spearmint Essential Oil reacts with UV (sunlight), similar to the yellowing of spearmint leaves in Summer.  So depending where you store the candles, you may or may not experience this change.  It makes no difference to the effectiveness or scent of the product.

 

Purchase

 * How can l get FREE delivery within Australia?

By purchasing $90.00 or more of Vanilla Mozi products you automatically qualify for FREE delivery at the Checkout.

All purchases under $90.00 will pay a small fee of $10.95

 * What is the easiest way to purchase?

Payment via Paypal is the easiest, fastest and most secure way.

You can still use Paypal without having a user account, you just need your credit card details.

If you are having problems using the online payment system, you can go directly to Paypal website and make a payment to: vanillamozi@gmail.com and then forward your list of products and mailing address to sales@vanillamozi.com

*I don’t like giving my credit card details online, how can l purchase Vanilla Mozi products?

Direct Deposit is very easy.

Bank Details

Account Name:  Vanilla Mozi

BSB:                       064 449

Account:                1037 8501

Remember to email: sales@vanillamozi.com and list exactly what you would like (how many Tubes/Candles and what size) and include postage of $10.95 unless you have purchased $90.00 or more.

And don’t forget to tell me where you would like your parcel sent.

Delivery

* If  l order today, when will my Vanilla Mozi products be sent?

Unless notified, your order will be sent the next working day.  We use a number of delivery Companies to get you order to you quickly and in one piece. Your location and size of order dictates the Company we use.

* Can l track my package?

Yes. You will receive updates on the status of your order all along the way.

* How long does it normally take to receive my Vanilla Mozi Products?

Depending on where in Australia you live, the average time to receive your package is between two and four days. All online Western Australian and Northern Territory orders are Expressed.

If you need an order quickly- to go on holidays for example, please contact us. We are happy to Express your order.

 

International

* Can Vanilla Mozi products be sent internationally?

Vanilla Mozi products can be sent to every country in the world.

Shipping costs are calculated at the checkout.

*Can l take my Vanilla Mozi Skin Cream on board my flight?

The 20ml travel tub can be taken on as cabin luggage.  The 125ml and 250ml tube will need to be stored below deck.

 

Disclaimer

The content of Vanilla Mozi.com is for general information purposes only and does not constitute advice. Vanilla Mozi.com tries to provide content that is true and accurate as of the date of writing; however, we give no assurance or warranty regarding the accuracy, timeliness, or applicability of any of the content. Visitors to Vanilla Mozi.com should not act upon the content or information without first seeking advice from the appropriate licensed medical professional.

All content and information at Vanilla Mozi.com might be changed or updated without notice. Vanilla Mozi.com might also make changes or improvements at any time without notice.

This web site is provided “as is” and Vanilla Mozi.com expressly disclaims any and all warranties, expressed or implied, to the extent permitted by law, including but not limited to warranties of satisfactory quality, merchantability, or fitness for a particular purpose, with respect to the service or any products.

Vanilla Mozi.com hereby excludes liability for any claims, losses, demands, or damages of any kind whatsoever with regard to any information, content, products or services provided at our web site, including but not limited to direct, indirect, incidental, or consequential loss or damages, compensatory damages, loss of profits, or data, or otherwise.